• If you are citizen of an European Union member nation, you may not use this service unless you are at least 16 years old.

  • You already know Dokkio is an AI-powered assistant to organize & manage your digital files & messages. Very soon, Dokkio will support Outlook as well as One Drive. Check it out today!

View
 

Notifications Training Index


 

Below is an excerpt from the PBWorks Support Manual.  For the complete manual, click here.

 

What are e-mail notifications used for?

E-mail notifications are designed to keep you in the loop, by alerting you to any changes made on the workspace.  Furthermore, because we understand that different workspace users will have different notification preferences, we've made it easy to modify the frequency of your e-mail notifications or disable notifications for any workspace to which you have access.  Please continue reading below for more specific instructions on setting your notifications preferences.


Selective Notifications 

On basic workspaces, notifications are sent in accordance with the user's notification preferences.  Users can set notifications from basic workspaces to be sent never, right away, or from a number of time interval selections.  These notifications are sent for all pages and file uploads, and users have no way to control which page edits are most important to them, and which ones are not.

 

In premium workspaces, even greater control is given to users about how notifications are sent.  Users of premium workspaces can set certain pages to be their favorites, and then set their notification preferences to only send them updates for only those favorite pages.

 

Here's how:

 

  1. First, you must set which pages are important to you by going to the page in view mode, and clicking the empty star immediately to the left of the page title (see below):

    Before clicking the star After clicking the star

Now, the page will show up in your list of starred pages. To see this list, click your email address in the upper right corner of the workspace page.

  1.  

  2. Your list of starred pages will be shown, along with the information available in your profile.

     

    Below that, you'll see the controls for the notification settings of the starred pages.

     

  3. Here, you can turn off notifcations on the workspace completely, by selecting "Don't send notifications."  You can also choose to send notifications for all changes, or just the starred pages.  Finally, even if you're only watching the starred pages, you can still be notified once when new pages or files are created on the workspace.

How can I change the frequency of my notifications?

To change your the frequency with which you receive notifications by e-mail, please log-in to your PBworks Account at https://my.pbworks.com and scroll down to the "Preferences" section at the bottom of the page.  Here you can choose your preference from among a range of choices, including never, right away, at most every hour, at most once a day, and more.  The image below identifies where you can find the Notification Preferences at your https://my.pbworks.com/?p=home page.

 

 


How do I disable notifications for a workspace?

From your https://my.pbworks.com/?p=home page, you can disable/enable notifications for each workspace in your list by removing or adding a check to the Notifications box by clicking on the checkbox.  As illustrated in the image below, if the box is checked, you will receive e-mail notifications based upon your notification preferences (see above topic).  If the box is unchecked, you will not receive notifications for changes made to that workspace.  The multiple notifications boxes allow you to choose to receive notifications for some workpaces and not others. 

 

* Note: you will never receive e-mail notifications for changes that you make to a workspace, even if you have notifications enabled.

 


I'm not getting notifications for a workspace. How can I get them back?

First, please check to confirm that the workspace has been edited. This may seem like a silly step, but it is important to know whether or not notifications should be expected.  Also, please keep in mind that you won't be notified regarding any changes that you have made yourself.  If you've confirmed that your workspace has been edited by another individual, please log-in to your PBworks Account at http://my.pbworks.com and make sure the "Enable Notifications" checkbox is marked, identifying that e-mail notifications will be sent to you.  Then, if your notifications were already enabled, it may simply be a matter that based upon your notifications Preferences, your notification hasn't been sent yet, or that you've set your preference to "never".  You can change your Preferences to "right away" or at most every minute/15 minutes to ensure that you're receiving notifications in a more timely manner.

 

 

(Check your notifications settings to make sure your preference isn't set to "Never.")

 

 

Finally, check your spam/junk/bulk mail folders to make sure the messages aren't being sent there.

 

If, after going through these exhaustive steps, you're still not receiving notifications, please click the Help link in your workspace, and Support will be glad to help you out!


How do I turn off notifications for my users?

Workspace admins can go to "Settings" and then "Notifications and RSS." On this page you can remove the check from the "Enable notifications" box by clicking on it once to turn notifications off for all your users.  Clicking again will place a check in the box and enable notifications again.  You can also disable/enable RSS feeds with on this page.

 


What's an RSS feed?

RSS is a method for subscribing to changes made on your workspace so you can see what has changed more easily. Most web browsers include RSS readers, and generally show a feed icon somewhere near the address bar (the icon is orange in most browsers, but it's blue in Safari.) When you click this icon, you'll see a list of available feeds. Here's what that looks like in the Firefox browser.

 

 

Your PBworks workspace has a few feeds you can subscribe to:

 

  • The Recent Changes feed includes all recent changes on your workspace, including page edits, comments, file uploads -- you name it. 
  • Each workspace page has its own feed that only includes edits and comments on that particular page 
  • Each folder has its own feed that includes edits and comments made to any page in that folder

 

Public workspaces and RSS

If your workspace is public, the RSS feeds will include only publicly visible changes. If the workspace is private, you will be prompted for your email address and password, and then all changes you have permission to see will be included. (Note that hidden pages are never shown in feeds.)  You can take advantage of your public workspace's RSS feeds with any feed reader.

 

Private workspaces and RSS

Some online feed readers don't support password protected feeds like ours. These include Google Reader, My Yahoo!, and Bloglines. If you use one of these, unfortunately, private workspace feeds will not be available.  However, there are feed readers that support your private workspace's feeds.

 

Recommended feed readers

For Windows users, Feed Demon (http://www.newsgator.com/Individuals/FeedDemon/Default.aspx) is a feed reader that supports your workspace's password-protected feeds.  Mac users have their own solution, called NetNewsWire (http://www.newsgator.com/individuals/netnewswire/default.aspx).  You can find these and other free feed readers at NewsGator's collection  (http://www.newsgator.com/individuals/default.aspx). For public workspaces, we like using Google Reader (reader.google.com).


How do I get individual page RSS feeds?

Look in your browser’s address bar for the RSS icon (it usually looks like Firefox RSS icon or Safari RSS icon). When you click it, you’ll get a list of available RSS feeds:

The second feed will be specific to whichever page you're currently on. Select it to subscribe to that page's RSS feed.


Why can't I view my workspace feeds in Google Reader?

Some online feed readers don't support password protected feeds like ours. These include Google Reader, My Yahoo!, and Bloglines.  If you're currently using one of these, unfortunately, private PBworks feeds will not be available.  However, there are readers that support your private workspace's feeds.

 

Recommended feed readers for private workspaces

For Windows users, Feed Demon (http://www.newsgator.com/Individuals/FeedDemon/Default.aspx) is a feed reader that supports your workspace's password-protected feeds.  Mac users have their own solution, called NetNewsWire (http://www.newsgator.com/individuals/netnewswire/default.aspx).  You can find these and other free feed readers at NewsGator's collection  (http://www.newsgator.com/individuals/default.aspx).